4 Replies Latest reply: Nov 17, 2011 11:28 PM by alanrichey42 RSS

    Intermittent failure of on-screen remote

    Herber00

      I have been using slingbox then slingbox HD for several years and have had few problems.  Unfortunately, I have an intermettent problem with my Slingbox-HD.  Sometimes the on-screen remote in the deskton software works and sometimes it doesn't.  I have been through the troubleshooting steps on this site, and I am getting IR output when the remote doesn't work.  Other times it works perfectly, I am stumped.  Maybe the IR output is too weak?  This happened more than a year after I started using the Slingbox.  I have two other slingbox working on the same network without problems (slingbox classic and another HD box)