9 Replies Latest reply: Jun 10, 2011 4:14 PM by tfrye54 Branched to a new discussion. RSS

    Error: Connections to your Slingbox from the Internet have been disabled

    Gardner

      Hi All I am having the same problem.

       

      "Connections to your Slingbox from the Internet have been disabled. Do you want to retry?"

       

      I have disabled firewall and antivirus software, no change.

      I've unplugged everything and replugged and no change.

      Have hit the reset button and n change.

      Both red lights are on.

       

      I go to Slingbox Set Up and get the message:

       

      "Your Slingbox can't be located. Please make sure it is getting power and is connected to the same network as your computer."

       

      I click in Search Directory and it shows "My Name Slingboax" with the word "Internet" below it in blue.

       

      I click on my slingbox name and it says "Connections to your Slingbox from the Internet have been disabled."

       

      I click on supprt

       

       

      Slingbox Solo
      Slingbox Status Alerts
      Alert Button

       

      Internet Viewing Status:
      Warning
      Alert Button

       

      Communication status:
      Warning

       

      Slingbox Info
      Slingbox Name: My Slingbox
      Slingbox ID: xxxxxxxxxxxxxxxxxxxx
      Slingbox Software Version: 2.1.110

       

      Internet Viewing
      Set Up Complete: Yes
      Slingbox Public IP Address: xx.xx.xxx.xx
      Slingbox Private IP Address: xx.xx.xxx.xx
      Slingbox Port: 5001

       

      Slingbox Access Info
      Activation Date: 03-30-2011
      Date Last Accessed: 05-19-2011

       

      The  box was workign perfectly and no one has touched it at the house, then  it mysteriously goes offline on May 19. I'm starting to regret investing  in this hardward.