1 Reply Latest reply: Jun 8, 2011 1:05 PM by cristina RSS

    Slingbox HD is always flash red




      I just bought the slingbox HD from US for using in Thailand.


      I can't use the adapter which provide in the box because the voltage in Thailand is 220V.

      So, I change the adapter to 220V.


      Unfortunately, when I plug it in, the slingbox is always flash in red and doesn't work.


      The adapter which I have, 100-240V 50/60Hz 0.6A, Output 12V 1.5A

      The adapter which is provided in the box, 100-120V 50/60Hz 0.8A, Output 5.0V 4.0A, never plug it


      I have no knowledge about this, anyone please help what I should do.


      Thanks very much




        • Re: Slingbox HD is always flash red

          Hi chaiyapornxyz!


          The AC adapter that you are using seems to be the root cause of the problem. The Slingbox PRO-HD can use a 100-240V (50/60Hz) adapter, however the output should be 5V/4A, because if you use an AC adapter with a higher voltage, it might damage the unit. Please try to purchase another AC adapter that meets the requirements and test it.


          Use the chart below for more information.





          Picture 1.png