1 Reply Latest reply: Jun 8, 2011 1:05 PM by cristina RSS

    Slingbox HD is always flash red

    chaiyapornxyz

      Hi

       

      I just bought the slingbox HD from US for using in Thailand.

       

      I can't use the adapter which provide in the box because the voltage in Thailand is 220V.

      So, I change the adapter to 220V.

       

      Unfortunately, when I plug it in, the slingbox is always flash in red and doesn't work.

       

      The adapter which I have, 100-240V 50/60Hz 0.6A, Output 12V 1.5A

      The adapter which is provided in the box, 100-120V 50/60Hz 0.8A, Output 5.0V 4.0A, never plug it

       

      I have no knowledge about this, anyone please help what I should do.

       

      Thanks very much

       

      Regards,

      Chaiyaporn

        • Re: Slingbox HD is always flash red
          Novice

          Hi chaiyapornxyz!

           

          The AC adapter that you are using seems to be the root cause of the problem. The Slingbox PRO-HD can use a 100-240V (50/60Hz) adapter, however the output should be 5V/4A, because if you use an AC adapter with a higher voltage, it might damage the unit. Please try to purchase another AC adapter that meets the requirements and test it.

           

          Use the chart below for more information.

           

          Regards.

           

           

          Picture 1.png