1 Reply Latest reply: Jun 2, 2011 12:36 PM by cristina RSS

    IR stop working when tv is on

    tarsobiba

      I have slingsolo and the equipment working fine with directv box, but when i turn on the tv the IR stop working.

       

      Any suggestions ?

       

      Thanks Paulo

        • Re: IR stop working when tv is on
          Novice

          Hi tarsobiba.

           

          Since you are having issues with the IR functionality while the TV is on, we will need more information about your layout.

           

          Are you using the Slingbox as a pass through? (A/V source -> Slingbox -> TV)

          Is your TV connected to the AV source with an HDMI cable?

           

          We recommend you to be as specific as possible about the issue you are having. This way, other forum users will be able to help you with accurate information.

           

          Regards.