We need you to provide further information about this issue:
- Is your Slingbox hardwired to the router using the Ethernet cable provided with the unit or are you using another device to connect it?
- Are you using the Watch option on Slingbox.com or the SlingPlayer Desktop?
- Which is the browser that you are using and the Operating System of the computer?
- Do you have a security software on your computer?
Keep in mind that we need all the details about the issue you are dealing with. Make sure to provide as many details as possible. This way, other Forum users will be able to help you with accurate information.