12 Replies Latest reply: Jul 7, 2017 4:40 PM by lmferguson RSS

    WebSlingPlayer ActiveX Install fails.


      Running IE8, WIN XP Pro 2002 SP3. Watch online has been working ok for months. Today I received a mesage to upgrade the plugin. But it fails with the following error:


      The feature you are trying to use is on a network resource that is unavailable.

      Click OK to try again, or enter an alternate path to a folder containing the installation package ‘WBSPActiveXInstaller.msi’ in the box below.

      Use source:





      Verified that the file is there under that exact folder. When I click OK, I get the following error:


      The file 'c:\temp\WebSlingPlayerMSI\' is not a valid installation package for the product WebSlingPlayer ActiveX. Try to find the installation package 'WBSPActiveXInstaller.msi' in a folder from which you can install WebSlingPlayer ActiveX.




      What was working fine now is useless due to an upgrade I didn't ask for. Any suggestions?