1 Reply Latest reply: May 24, 2011 3:02 PM by Josebrenes RSS

    Software updates not updating

    rambo

      Wondering if anyone out there can help?  Our sling catcher is stuck on the system recovery screen where it checks for software updates, it keeps "checking" then eventually says an error has occured and system cannot update.  Hoping that it is just an Internet connection issue...but not sure...any help would be appreciated!

        • Re: Software updates not updating
          Novice

          Hi rambo,

           

          I can see from your post, that you're unable to finish the SlingCatcher's update.

           

          For a case like this, I would recommend to make sure the SlingCatcher is hardwired to the router first.

           

          Besides that, you can try the connection from a different network just to discard the current one as a potential issue.

           

          If still the same after that, you can contact the Technical Support Department.

           

          Sling Media Contact Information.