Apr 19, 2011 4:06 AM in response to: SarahBell
I just used the procedure to reset my ports provided by Slingbox. They have a lot of good info here....you just have to find it. Here's the url for the procedure I used: http://support.slingbox.com/get/network-assistant.html. I suggest you copy the following info for your unit on your quick start guide:
Slingbox IP Address: Slingbox Port: Gateway IP Address: Router Brand: Router Model:
You can use it whenever you need to reconfigure port forwarding.
I understand that you can't get the Slingbox to show up, however, the network light is on and solid.
In that case, you can check the following link which provide a explanation about the issue that you're having (please note that this article is for the Slingbox Pro, however, still you're able to use it for each Slingbox).
This thread explains it all.
My company bought 20+ slingboxes and i have had this same issue with the Solo's for months. We have 3 Solo's, They all have the same issue. The thread started on Nov 9th 2010, but look at the date now. There engineers still dont have an answer. The solo appears to be a lemon. One of the techs i spoke to told me that there is a know capacitor issue.