1 Reply Latest reply: Apr 9, 2011 2:14 PM by ranaleon RSS

    Keep getting message saying someone else is connected

    indyabc

      Hi,

       

      I keep getting message saying "someone else is connected, please log on using your password to take control".   I am pretty sure no one else is watching with my account except me.  What might be the root cause? Is it because I connected my pc with a router?  Anyone else seeing this issue?  thanks....this is really annoying

        • Re: Keep getting message saying someone else is connected
          Apprentice

          Hi, indyabc

           

          Most of the times, you get this message when the application is also running on a Mobile device (supported Mobile phones and the iPad) or when someone else is connected to the Slingbox. Keep in mind that the Slingbox allows only one connection at the time.

           

          So, we recommend you to close the SlingPlayer application on all of your devices (Mobile devices and computers) and test them all one at the time. Let us know how it works.