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I just got a new ACER 5742 (i5 with Integrated INTEL graphics) running WIN 7 (Japanese). I downloaded and am running the newest Slingplayer s/w and have checked that my SlingBox Classic f/w is the latest available (it's located in Hawaii). My video is degraded (blocky, pixelated) and the Closed Caption function isn't available (greyed out). All other functions appear to operate. When I use my older laptop (WINXP) also running latest SLINGPLAYER S/W, everything looks great (video is fine & all functions incl. closed caption work fine). It seems that this is WIN 7 related issue. Anyone able to confirm or refute?