1 Reply Latest reply: Apr 19, 2011 8:58 AM by Josebrenes RSS

    Slingbox Warranty For Replacement Units

    Yinhole

      "Every Sling Media product comes with 90 days complimentary technical support and a 1 year hardware warranty (US) or 2 year hardware warranty (Europe)."

       

      Ranaleon,

       

      Thank you for responding to my question.  You stated that replacement units come with 90 days complimentary technical support.  Does the replacement unit come with a 1 year hardware warranty as well?  According to the above statement I assume that it does.  Can you confirm?  Thanks.

        • Re: Slingbox Warranty For Replacement Units
          Novice

          Hi Yinhole,

           

          Please be informed that every replacement comes with only 90 days of complementary support and hardware, however, if the original Slingbox was under the hardware warranty, then we honor what's left from that period.

           

          In case the original Slingbox was out of the 1st year of hardware warranty, then the replacement will have a 90 days coverage only.