"Hi, heikkiap and all
As you already know, the Nokia N8 Mobile device is not included on the supported Mobile devices list and we do not know if it will be supported any time soon. Keep in mind that we will not provide any information about any unreleased product or feature. it is clearly stated in the House Rules."
So, I am not going to get any support in my problems.
According to the House Rules, Public Relations isn't the strongest feature of the Sling company.., and the customer support.as well.
1) Once I tried to get support for Sony TV remote coding. This was about two years ago. I still do not have possibility to control my TV remotely via SlingPlayer. ( And don't tell me that why you want to use TV, why not the digital recorder etc. That time my digital recorder/digibox was in service, so I did not have other device for watching tv remotely via Sling) It seemed that remote coding was done by voluntary people, not Sling staff... why was that ???
2) Then my Slingbox dead, it did not connect to the internet. I asked (called) Sling customer support for help, what to do... unfortunately warranty was over, two months before that. Guy in phone tried to sell me something, I did not understand, maybe it was some kind of extension of the warranty or so. he promised to send me email as I gave him my email information. I never got that email!
3) I was too stupid to bye a new Slingbox Pro as it was too expensive to send old broken one to repair, according the dealer who sold that to me. In the meantime I bought Nokia N8. That was not a mistake, though, Mistake was the buying a nes Slingbox.
4) So, now I ask support to my symbian device, where my, licenced SlingPlayer Mobile Installs without any problem. I only wanted to know, if there will be a little programming to get a new update for the old, existing symbian version of the application, so that the registration information could be entered into the phone. That seems to be out of the skills of Sling company programmers. Other way I can't explain that.
So, maybe there is customer support, but I have not met him!