8 Replies Latest reply: Mar 22, 2011 3:55 PM by peter-r RSS

    Comcast / Motorola 6200 on-screen remote problem?

    peter-r

      I have a Slingbox AV connected to a Comcast 6200 HDTV cable box.

       

      I can watch/listen and change channels through the Slingbox.

       

      Certain remote control functions, such as info and guide, are not working.  When I change to On-Demand (Channel 1), the On-Demand preview screen appears in the top left but none of the On-Demand menu items are visible.

       

      I have tried changing my Audio-Visual setup configuration for the remote to all of the Comcast and Motorola options but none seem to fix the problem.

       

      If this is of any help, the following is from my configuration:

       

      Untitled.png

       

      Any ideas or suggestions would be most appreciated.

       

      Thank you,

      Peter