Hey everyone, I'm hoping someone has some insight on this issue I'm having with internet viewing. I happen to be a network engineer and I know my port forwarding is setup correctly and has been tested. I have also configured Internet Viewing via the slingbox setup app, but I am having an issue with direct connections using the locate service. In addition, I also see "Internet Viewing Status: Warning" when I login to the support portal, but it says internet viewing setup complete and has the right information there.
Here's the thing, whenever I setup a manual connection using the external IP and port 5001, my player connects and starts streaming HD quality just like I want.
If I locate my slingbox via the ID, it proxies my connection through Amazon EC2 at much lower quality, and sometimes tells me I'm not setup for internet viewing. I can see the connections from my router so I know when the connection is proxied or direct. No matter what ISP I'm on via the client, I have this low quality proxy issue.
I'm clearly setup correctly at the house, and if I telnet to my IP on port 5001 from anywhere, it connects. What could cause the location service to see that port is closed/not use it, and then to proxy the connection?
Direct works for now but I'm concerned about my IP changing in the future. Any help would be appreciated.