Hey jmath17 - is this issue still occurring? If so, can you provide a couple of details:
- Browser/OS that you are using to connect to setup.slingbox.com
- Is the Sling light on the front middle of your SOLO steadily pulsing, or...?
- Take a screenshot of the error if possible
The Sling Support Team
I'm having a similar problem. I had set up my SlingBox Pro HD on my home network and was able to find the device w/ my Windows XP notebook. However, I was getting picture w/ no sound. So, I moved the SLingBox to a different set top box and a different internet connection. Now when I try to access the SBox I'm told that the device may not be online. All the right lights are on on the front of the SlingBox. Must I re-set it somehow, i.e. start form scratch again? If so, how do I escape the old account that was set up during my first effort?