1 Reply Latest reply: Mar 28, 2011 1:04 PM by Fofo RSS

    Video Chopping but Bandwidth is very good

    iamthe100

      Hello,

       

      I have a slingbox hd pro that up until recently has worked pretty well.  I have checked to ensure I have the latest firmware/software for the slingbox hd pro and it reports that it does have the latest software.

       

      I have run a speakeasy.net speedtest and my bandwidth is averaging:  20mbps down and around 8mbps up.  I use comcast cable for my internet and I have the 2nd highest speed package you can get.

       

      My video is chopping when I view my slingbox on BOTH the slingplayer web AND slingplayer desktop for mac.

       

      I have tried manually adjusting the quailty settings for video, and even on the lowest quality setting, it's still choppy.

       

      I'm at a loss.

       

      Anyone have any ideas?

       

      On the web, I'm viewing it in Firefox, with the slingplayer plugin and on my new macbook pro with OSX 10.6.6 I have the latest desktop software.

       

      Thank you in advance for any assistance.

       

      Michael