I just did a search on 'AX013ANC' and found lots of posts about your cable box. And one of them was Arris AX013ANM remote code request where I posted a Custom Remote for your box that was shown to work. And it tells you that the remote is now available at Arris AX013ANM So not sure how you missed all that.
Good morning sir, and thank you for your reply - I saw your name quite a bit while looking thru posts. I obviously was doing something very wrong when searching for my cable box or just extremely tired. So, when I click on the remote link it takes me to a page with a heading of JP 1. It 's with this page that I don't know what to do with the information, I kept getting stuck there last night as well. I'm not sure what to do with the info that is downloaded as a Zip file. Thank you again for the help.
I see you are looking for a remote that will control your Cox Contour Arris AX013ANC cable box.
I believe that model is carried by Comcast as well, if I am not mistaken your Arris cable box comes with the XR11 voice feature remote.
If that is the remote you own, we do have a remote model on our database that you can use which is called (X1 XR5) and that remote will look exactly like the voice remote except it will be a darker color and instead of the voice button feature you will have a search button.
When you get the option that asks to "Search for Manufacturer or Pick From the List" you need to do a search and type (X1 XR5) and that remote should work.
This is the XR5 remote.
This is the XR11 remote.
Here are the steps to take to reconfigure your remote.
Hope this helps.