We recently switched cable providers and as a result have to reprogram the Slingbox 500 with the new router password and cable box information. When I click on the slingbox menu button at the top of remote it doesn't go into the setup menu but the button flashes. The slingbox just stays on the welcome screen. All the other buttons currently work so not sure if it is a problem with the remote itself or the Slingbox 500. Wonder if people had similar issues with the physical remote not working. Is there anway to get around having to use the physical remote to program the sling box.