I recently purchased your Slingbox 350 and I'm not impressed with it's overall performance. For starters, I'm forced to use your Web browser player which I don't like as much as the PC Desktop app. My MAC Book seems to struggle to stream video using Firefox or Safari. With my older Slingbox HD hardware, I get much better results using the Web app. Does anyone have any suggestions on how I can tweak the player to improve the overall performance?
Who can I speak with to return this product assuming we can't improve the performance?